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Media releaseMonday 22 September 2025

Communications Minister must urgently intervene to put safety first

Communications Minister must urgently intervene to put safety first | Australian Greens Skip to main content Search Get Involved Join Donate Our plan Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action Policy principles & aims Our team Federal MPs State/territory MPs Officeholders Media releases Take action Volunteer Donate Issues & campaigns Events Greens Shop Leave a bequest Our movement About the Greens Become a member Jobs Green Magazine All news Get Involved Join Donate Search Our plan Toggle Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action Policy principles & aims Our team Toggle Federal MPs State/territory MPs Officeholders Media releases Take action Toggle Volunteer Donate Issues & campaigns Events Greens Shop Leave a bequest Our movement Toggle About the Greens Become a member Jobs Green Magazine All news Communications Minister must urgently intervene to put safety first 2025-09-22 Under the urgent carrier licence condition, the Communications Minister has the power to appoint an independent technical expert to oversee Optus’ Triple 0 capability.

This only requires cabinet sign off, not parliamentary, which means that it could be done today. Quotes attributable to Greens Communications spokesperson, Senator Sarah Hanson-Young: "This is a catastrophic failure of Optus, and a devastating regulatory failure too. "Optus have put profits before safety and our telecommunications regulations have failed to protect the community.

"We need better regulation and better oversight and that’s why I am calling on the Communications Minster today to immediately put in place independent oversight of Optus. "The Communications Minister has the power to intervene and put in place an independent technical expert to oversee Optus’ delivery of Triple 0. Given how little public faith there is in Optus now, the Minister should take this issue to Cabinet for sign off immediately.

"How many more strikes does Optus need? The company clearly can't be trusted to do the right thing on its own. We don't need another review for the Minister to take immediate action, she has the power to act and can intervene today.

"This is a matter of life and death and at the end of the day, responsibility sits with the Government to ensure that this most essential service is delivered to Australians. "People need to know that when they dial Triple 0 they will get an answer. This is an industry that is largely self-regulated and it’s time that ended.

We need direct regulation of these essential services and we need immediate action to put public safety first." Facebook for the Australian Greens YouTube for the Australian Greens X for the Australian Greens Instagram for the Australian Greens Bluesky for the Australian Greens Privacy Members website Your safety Contact us Our plan Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action In your language 2025 policy platform Policy principles & aims Our team Federal MPs State/territory MPs Officeholders Federal portfolios Federal media releases Take action Volunteer Donate Issues & campaigns Upcoming events Greens Shop Leave a bequest Green Magazine All news Our movement About the Greens Become a member Jobs Members website State/territory parties Contact us The Greens acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture.

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SourceGreens Senator, Monday 22 September 2025 — as lodgedTA-250922-greens-3d097a5a3d90