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Media releaseMonday 27 October 2025

Senate forces Albanese Government to increase penalties on telcos

Senate forces Albanese Government to increase penalties on telcos | Australian Greens Skip to main content Search Get Involved Join Donate Our plan Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action Policy principles & aims Our team Federal MPs State/territory MPs Officeholders Media releases Take action Volunteer Donate Issues & campaigns Events Greens Shop Leave a bequest Our movement About the Greens Become a member Jobs Green Magazine All news Get Involved Join Donate Search Our plan Toggle Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action Policy principles & aims Our team Toggle Federal MPs State/territory MPs Officeholders Media releases Take action Toggle Volunteer Donate Issues & campaigns Events Greens Shop Leave a bequest Our movement Toggle About the Greens Become a member Jobs Green Magazine All news Senate forces Albanese Government to increase penalties on telcos 2025-10-27 “Greens pressure in the Senate has forced the Government to increase the penalties for failing to connect customers to Triple 0 to $30 million.

“Following the 2023 Optus outage, the company was fined a pathetic $12 million. From now on telecommunications companies that fail to connect their customers to Triple 0 will now have to cop much larger fines. “This should send a message to all the telcos that they are on notice.

Failure to ensure that this most basic emergency service is available will result in bigger penalties. “Triple 0 is an essential service and the Government must ensure that when Australians need to call for help, someone answers. “The Triple 0 Custodian bill in one of several pieces of legislation that the Government must act on following the Triple 0 catastrophe, we will continue to work across the parliament to make sure Australian have a service we can rely on.

“The Telecommunications Amendment (Enhancing Consumer Safeguards) Bill 2025 remains before the Parliament. We will seek to amend that bill as needed when it comes before the Senate, including whether criminal penalty should apply there. “Tomorrow the Senate will vote to establish an inquiry into the Optus Triple 0 outage which will take a serious look at these matters, hold Optus to account and suggest a pathway forward for further reform.” Facebook for the Australian Greens YouTube for the Australian Greens X for the Australian Greens Instagram for the Australian Greens Bluesky for the Australian Greens Privacy Members website Your safety Contact us Our plan Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action In your language 2025 policy platform Policy principles & aims Our team Federal MPs State/territory MPs Officeholders Federal portfolios Federal media releases Take action Volunteer Donate Issues & campaigns Upcoming events Greens Shop Leave a bequest Green Magazine All news Our movement About the Greens Become a member Jobs Members website State/territory parties Contact us The Greens acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture.

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SourceGreens Senator, Monday 27 October 2025 — as lodgedTA-251027-greens-8dccfe6a2188