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Media releaseTuesday 18 November 2025

Telcos failures on Triple 0 are making Australians unsafe

Telcos failures on Triple 0 are making Australians unsafe | Australian Greens Skip to main content Search Get Involved Join Donate Our plan Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action Policy principles & aims Our team Federal MPs State/territory MPs Officeholders Media releases Take action Volunteer Donate Issues & campaigns Events Greens Shop Leave a bequest Our movement About the Greens Become a member Jobs Green Magazine All news Get Involved Join Donate Search Our plan Toggle Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action Policy principles & aims Our team Toggle Federal MPs State/territory MPs Officeholders Media releases Take action Toggle Volunteer Donate Issues & campaigns Events Greens Shop Leave a bequest Our movement Toggle About the Greens Become a member Jobs Green Magazine All news Telcos failures on Triple 0 are making Australians unsafe 2025-11-18 Quotes attributable to Senator Sarah Hanson-Young, Greens spokesperson for communications and Chair of the Senate Inquiry into Triple 0 service outage: “It is tragic to hear that another Australian has died after being unable to connect to Triple 0 and my thoughts are with the family and friends of the person who has died.

“Australians clearly can’t trust the big telcos to safely deliver the Triple 0 service. “There is no excuse for Triple 0 calls to fail and ultimately it is up to the government to ensure that all Australians are able to connect to emergency services when they need them. “Triple 0 being privatized and outsourced to big corporations that are driven by their profits is making Australians unsafe.

“The fact that this latest incident has occurred so soon after the Optus Triple 0 outage shows that the Triple 0 system is clearly not fit-for-purpose. There are serious systemic issues that need close scrutiny and action from government. “ACMA cannot be left to carry out the investigations into these issues alone.

They have already demonstrated that they are not up to regulating the big telcos and that they have been asleep at the wheel when it comes to issues with Triple 0. “The Senate inquiry into Triple 0 service outage will hold another hearing in December and will be closely looking at this latest issue. Facebook for the Australian Greens YouTube for the Australian Greens X for the Australian Greens Instagram for the Australian Greens Bluesky for the Australian Greens Privacy Members website Your safety Contact us Our plan Tax the 1% Tackle the cost of living Healthcare for all Fix the housing crisis Strong climate action In your language 2025 policy platform Policy principles & aims Our team Federal MPs State/territory MPs Officeholders Federal portfolios Federal media releases Take action Volunteer Donate Issues & campaigns Upcoming events Greens Shop Leave a bequest Green Magazine All news Our movement About the Greens Become a member Jobs Members website State/territory parties Contact us The Greens acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture.

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SourceGreens Senator, Tuesday 18 November 2025 — as lodgedTA-251118-greens-5757fa6c5de4